TERMS OF SERVICE
Effective Date: 20 August 2026
Welcome to Royal Furniture Decor (RFD). By accessing or using our website or mobile application (collectively, the “Services”), you agree to these Terms of Service. Please read them carefully before placing an order.
1. PRODUCTS
We make reasonable efforts to display our products, specifications, dimensions, and images accurately. Our furniture is handcrafted using natural solid wood, so slight variations in wood grain, texture, colour, knots, and finish may occur. Such natural variations are characteristics of solid wood and are not, by themselves, considered manufacturing defects.
2. PRICING AND TAXES
All prices are displayed in Indian Rupees (INR) and include applicable taxes unless otherwise stated. Prices, offers, discounts, EMI availability, product availability, and other commercial terms may change from time to time. Any applicable taxes, charges, or fees will be communicated as required before order confirmation.
3. ORDERS
An order is confirmed only after successful payment and acceptance of the order by Royal Furniture Decor. We reserve the right to refuse, cancel, or limit an order in reasonable circumstances, including pricing or listing errors, stock unavailability, inability to service the delivery location, suspected fraudulent activity, or other legitimate operational reasons.
If an order is cancelled by us after payment has been received, any eligible refund will be processed in accordance with our Return & Refund Policy and applicable law.
4. ORDER PROCESSING AND SHIPPING
Orders are generally processed within 8–10 business days. Estimated delivery is generally 10–15 business days for most serviceable locations in India after processing, unless a different timeline is communicated for a particular product or order.
Delivery timelines are estimates and may be affected by logistics operations, remote-location serviceability, weather, public holidays, strikes, natural events, or other circumstances beyond our reasonable control.
5. CANCELLATION
Orders may generally be cancelled within 24 hours of placing the order.
Once production, polishing, packaging, or dispatch has started, cancellation requests may not be accepted, subject to applicable law and the applicable Return & Refund Policy.
6. RETURNS, REPLACEMENTS AND REFUNDS
Returns, replacements, repairs, cancellations, and refunds are governed by our Return & Refund Policy published on the Services. Customers should review that policy before placing an order.
7. WARRANTY
Products are covered by a 1-Year Manufacturing Warranty against manufacturing defects, starting from the date of delivery, subject to the terms of the applicable warranty and Return & Refund Policy.
The warranty does not cover damage caused by misuse, accidents, improper installation or handling, water exposure, unauthorized modification, natural characteristics or normal movement of solid wood, or normal wear and tear.
8. INTELLECTUAL PROPERTY
All content made available through the Services, including text, product photographs, images, graphics, logos, videos, designs, layouts, and other materials, is owned by or licensed to Royal Furniture Decor and is protected by applicable intellectual-property laws.
You may not reproduce, modify, distribute, publish, commercially exploit, or use such content without prior written permission, except where permitted by applicable law.
9. USER ACCOUNTS AND SECURITY
Where account registration is available, you are responsible for providing accurate information and maintaining the confidentiality of your login credentials. You are responsible for activity carried out through your account unless caused by circumstances beyond your reasonable control.
10. PAYMENTS
Payments must be made through the payment methods made available through the Services. Payment processing may be handled by authorized third-party payment service providers. We do not store complete payment-card credentials unless specifically stated in our Privacy Policy and permitted by applicable law.
11. WEBSITE AND APP USE
You agree not to misuse the Services, interfere with their operation, attempt unauthorized access, introduce malicious code, or use the Services for unlawful or fraudulent purposes.
We may modify, suspend, or discontinue features of the Services when reasonably necessary for maintenance, security, operational, or business reasons, subject to applicable law.
12. LIMITATION OF LIABILITY
To the maximum extent permitted by applicable law, Royal Furniture Decor will not be liable for indirect, incidental, special, or consequential losses arising from the use of the Services or products.
Nothing in these Terms is intended to exclude or limit liability that cannot legally be excluded or limited under applicable law, including applicable consumer rights.
13. FORCE MAJEURE
We will not be responsible for delays or failures caused by circumstances beyond our reasonable control, including natural disasters, severe weather, transport disruptions, strikes, government restrictions, public emergencies, or other events of a similar nature.
14. GOVERNING LAW AND JURISDICTION
These Terms are governed by the laws of India.
Subject to applicable consumer-protection laws and any mandatory jurisdiction available to a consumer, disputes relating to these Terms or an order will be subject to the jurisdiction of the competent courts at Churu, Rajasthan, India.
15. POLICY UPDATES
We may update these Terms from time to time to reflect changes in our Services, business practices, legal requirements, or operational needs. The updated version will be published on the Services with an updated effective date.
CONTACT US
Royal Furniture Decor (RFD) Operated by Vijay Art & Handicrafts
Email: royalfurnituredecor@yahoo.com Phone: +91 81070 72557
Address: G-6 & G-5, Road No. 7, RIICO Industrial Area, Sardarshahar, Rajasthan – 331403, India.