SHIPPING POLICY
Effective Date: 20 August 2026
Thank you for shopping with Royal Furniture Decor (RFD). We are committed to delivering premium-quality solid wood furniture safely and efficiently. Please read this Shipping Policy carefully before placing an order.
1. ORDER PROCESSING (HANDLING TIME)
• Every furniture piece is carefully inspected, polished, packed, and quality-checked before dispatch.
• Orders are generally processed within 8–10 business days after successful payment confirmation.
• During festivals, peak sale periods, custom or made-to-order products, or unforeseen circumstances, processing may take additional time. Where reasonably possible, we will communicate material delays to the customer.
2. ESTIMATED DELIVERY TIME
• Estimated delivery time is generally 10–15 business days for most serviceable locations across India after order processing, unless a different timeline is communicated for a particular product or order.
• Delivery timelines are estimates and may vary depending on the customer’s location, courier and logistics network, weather conditions, public holidays, natural events, government restrictions, or other circumstances beyond our reasonable control.
• Some remote or otherwise restricted locations may have different delivery timelines or may not be serviceable.
3. SHIPPING CHARGES
• Shipping charges, where applicable, are calculated based on the delivery location and applicable shipping terms and are displayed during checkout before payment.
• Any applicable shipping charges will be clearly shown before you complete your purchase.
4. DELIVERY INFORMATION
• We deliver across most serviceable locations in India through trusted logistics and transportation partners.
• Delivery will be attempted to the shipping address provided by the customer at the time of placing the order.
• Customers should ensure that the shipping address, contact number, and other delivery details provided at checkout are accurate and complete.
• Please inspect the package carefully at the time of delivery.
• If the package appears visibly damaged, opened, or tampered with, customers should take clear photographs and, where possible, an unboxing video and notify RFD within 24 hours of delivery.
• For transit-damage claims, customers should retain the original packaging and product until RFD provides further instructions.
5. INSTALLATION AND ASSEMBLY
• Most products are delivered fully assembled.
• Certain products may require minimal assembly. Assembly instructions will be provided where applicable.
• Where installation or assembly is not included as part of the order, the customer may need to arrange local assistance.
6. DELIVERY DELAYS
• While we make reasonable efforts to deliver orders within the estimated timeline, delays may occasionally occur due to courier or transportation operations, weather conditions, public holidays, natural disasters, government restrictions, strikes, remote-location serviceability, or other circumstances beyond our reasonable control.
• If a material delay occurs, RFD may provide an updated delivery estimate or other appropriate assistance.
• We appreciate your patience and understanding in such situations.
7. DELIVERY ATTEMPTS AND CUSTOMER AVAILABILITY
• Customers should remain available or arrange an authorized person to receive the shipment at the delivery address.
• Delays or additional delivery attempts caused by an incorrect address, unavailable recipient, refusal to accept the shipment, or other customer-provided delivery issues may affect the delivery timeline and may result in additional charges where applicable.
8. ORDER TRACKING
• Where tracking information is available, RFD may provide shipment or tracking details through the website, mobile application, email, SMS, or other available communication channels.
• Tracking updates are provided by logistics partners and may occasionally be delayed or incomplete. The latest status provided by the applicable logistics partner will generally be used for shipment tracking.
9. CONTACT US
Royal Furniture Decor (RFD) Operated by: Vijay Art & Handicrafts
Address: G-6 & G-5, Road No. 7, RIICO Industrial Area, Sardarshahar, Rajasthan – 331403, India
Email: royalfurnituredecor@yahoo.com Phone: +91 81070 72557
10. POLICY UPDATES
RFD may update this Shipping Policy from time to time to reflect changes in our logistics arrangements, services, business practices, or applicable legal requirements. The updated version will be published with the applicable effective date.